MultiTek Solutions has always been committed to outstanding customer service and support.

We have ensured that our staff are knowledgeable, experienced and well trained so that we can provide the very best in support to our clients. As we continue to grow into one of Victoria’s leading audio visual and Theatrical Integration companies, so does the need to ensure we can support our clients in their times of need, so the continued growth of our service and support department has been crucial.

So if you are after a once-off service call, or a fully managed preventative maintenance and support contract, MultiTek Solutions are always on hand ready to help.

 

Service and Maintenance

We offer one-off system servicing and maintenance of your audio visual, lighting and audio equipment to ensure these vital systems continue to run at optimum performance.

MultiTek Solutions services most areas of Victoria, based on three servicing zones. If your system is not working as it should, is showing visible signs of deterioration, or if you need peace of mind before an important event please contact our support department to discuss your technology and your service and maintenance requirements and we can provide you with a personalised quote.

 

Technical Support

Your audio visual and theatrical technology is a major investment and crucial for the day-to-day running of your organisation.

At MultiTek Solutions, we understand this reality, so we offer prompt and outstanding technical support services that give our clients peace of mind.

Whether it’s immediate phone support or on-site technical attendance, we offer cost effective assistance in order to safeguard our clients’ AV systems and limit downtime.

 

Preventative Maintenance

Many of our clients choose ongoing preventative maintenance and support packages to ensure their AV systems are always fully functional and performing at their optimum level.

This is also a great way to ensure that we can attend your organisation as timely as possible without the need for quotes and purchase orders to make their way through different departments.

Contact MultiTek Solutions now to arrange a site visit to audit your organisation's technology systems and tailor a package to suit your specific needs.

 

 

MultiTek Solutions Service Agreement Overview

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